Optimal Unemployment Insurance Integrity

The First TPA to Be Live in All Six UI SIDES Exchanges

HRlogics UCM is proud to be the first third-party administrator (TPA) to achieve all six SIDES integrations. Committed to helping our clients achieve and sustain compliance with the UI Integrity Act, HRlogics acts as your integrity-first third-party administrator, leveraging our six UI SIDES integrations to respond to claims and identity fraud and advocate on your behalf promptly. 

The Unemployment Insurance State Information Data Exchange System (UI SIDES) is a digital platform created to simplify the exchange of data between unemployment insurance (UI) agencies, employers, and TPAs. The UI SIDES platform is designed to help employers conveniently achieve compliance with the Unemployment Insurance Integrity Act (UI Integrity Act).


UI SIDES facilitates quick, accurate communication between state agencies, employers, and their TPAs. By using UI SIDES, state agencies can electronically request information from employers and TPAs, forgoing the traditional lengthy mail processes. By circumventing paper mail, UI SIDES not only increases the speed of transmitting claims, it heavily reduces fraud and promotes accuracy and security throughout the UI claim lifecycle. 

What Is Unemployment Insurance SIDES (UI SIDES)?

Streamlining Data Through the State Information Data Exchange System (SIDES)

UI SIDES has six components, known as exchanges, that make up the full SIDES solution. Each exchange supports a specific step in the lifecycle of an unemployment insurance claim.

List of services

What Are the Benefits of Using UI SIDES?

The Problem UI SIDES Solves:

In the past, unemployment claims were communicated between employers, TPAs, and state agencies via paper mail correspondence, which was very time-consuming, labor-intensive, and rife with fraud.


To address these issues, the UI SIDES tool was developed with the following objectives in mind:

  • Streamline the communication process of UI claims
  • Reduce paperwork by eliminating duplicate information
  • Eliminate mail correspondence delays in UI response time
  • Minimize fines for employees and TPAs by ensuring timely responses
  • Provide a clear assessment of UI eligibility for employees
  • Comply with the UI Integrity Act

What Is the Unemployment Insurance Integrity Act (UI Integrity Act)?

HRlogics Helps You Remain in Compliance at Every Stage of the UI Process:

It is the employer's responsibility to ensure unemployment insurance integrity under the Unemployment Insurance Integrity Act (UI Integrity Act). Failure to meet the standards set forth by the UI Integrity Act, such as providing untimely, inadequate, or incomplete responses, or failing to respond at all, may result in penalties and fines enforced by the State. To comply with new and changing state regulations — and avoid financial penalties — employers must respond to all claims in a timely and thorough manner.

HRlogics’ Total Approach to Unemployment Cost Management and Compliance

How HRlogics Intersects with UI SIDES?

Let’s face it, when your HR team is busy focusing on other time-consuming tasks, even this simplified approach offered by UI SIDES can be a hassle. That’s where HRlogics’ Unemployment Claims & Cost Management solutions step in. Our award-winning software and experienced claims specialists help employers navigate complex and costly unemployment insurance challenges.


With Total UCM’s full-service claims management service acting as your TPA, HRlogics’ can help you alleviate the burden of unemployment insurance management, achieve total compliance, and deliver crucial UI savings to your business. As an integrity-first compliance partner, our clients’ compliance is our primary concern. Employers enrolled in our Total UCM services have the strategic advantage of our award-winning UI SIDES exchanges, which is live in all 50 state offices. 


We don’t leave our Clear UCM clients to tend to their mailboxes and chaotic response timelines alone. Instead, our unemployment compliance experts will help you integrate your internal operations into the necessary state exchanges.

Award Winning for UI SIDES Commitment 

HRlogics Unemployment has received two awards from the National Association of State Workforce Agency through their use of the State Information Data Exchange System (SIDES).

Unemployment Tracker is now HRlogics UCM. Under a new name, we offer the same dedication to innovative software, and unemployment insurance (UI) integrity, with more resources to offer clients personalized cost management solutions and tax strategies. 

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